Returns & Refunds
Returns & Refunds
We want you to shop with confidence at Jack's Build & Trade.
If you need to return a product, please contact us as soon as possible with your proof of purchase.
Returns are handled in accordance with the South African Consumer Protection Act and may vary depending on the type and condition of the product.
Return Requirements
To help us process your return, please ensure:
- Proof of purchase is available.
- The item is returned in its original condition where possible.
- The product has not been misused or damaged after purchase.
Certain products may not be eligible for return due to hygiene, safety or manufacturer restrictions.
If you have any questions, our team will gladly assist you.
📞 066 535 9157