Warranty Information

At Jack's Build & Trade, we supply quality products from trusted manufacturers and brands.

Warranty terms differ depending on the product and manufacturer. Where applicable, products are covered by the manufacturer's warranty in addition to your rights under the South African Consumer Protection Act.

How to Submit a Warranty Claim

To help us process your claim quickly, please provide:

• Proof of purchase
• Product details
• A description of the fault
• Photos of the product (where applicable)

Our team will assess your claim and advise you on the next steps. Some products may need to be inspected by the manufacturer before a warranty decision can be made.

If you have any questions regarding a warranty claim, please contact our team and we'll be happy to assist.